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A structured sales process includes the following key elements, each customized to an organization’s specific needs and culture.
 New Business DevelopmentCustom prospecting and planning tools for achieving higher sales revenue. |  Customer Needs AssessmentInteractive, visual activities to yield richer information in shorter amounts of time |  Presenting StrategiesPresentation strategies to increase relevance, engagement and persuasiveness |
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 NegotiationDisciplined methods for responding appropriately to common negotiation tactics while upholding value |  Expanding Customer AccountsConsultative techniques for maintaining loyal relationships and increasing repeat business |  Handling ResistanceCoaching to overcome fears, avoid common mistakes and turn resistance into opportunities |
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